10 - People First - Customers are not an interruption in our work day - they are the purpose of it.

09 - Value - We refuse to compromise quality for quantity.

08 - Communication - We bridge the gap so that everyone involved is on the same page. We work for the insured alongside the insurance company. You can always reach us.

07 - Skilled Technicians - Our management team and technicians are trained and experienced in the restoration industry.  We hold certifications through many professional organizations—including the IICRC.

06 - Service - We are committed to provide “white-glove” service... we’re not a standard cleaning & restoration company.

05 - Caring - We understand that your insured’s home is their refuge and that processing a loss of any nature is both personal and emotional. We treat our customers like family.

04 - Trust - Rely on us to act responsibly... Be confident in our abilities... Know that we will exceed your expectations.

03 - Ethical - We will not overcharge your insureds.  Our pricing structure is based on the industry-wide Xactimate estimating  program.

02 - Local - Rest assured that your insureds will receive prompt service since we are based locally in the community. This also means that contents pack-outs are handled right in our local shop, rather than shipped out across the country.

01 - Satisfaction Guarantee - We stand behind our work to ensure that all of our customers are 100% satisfied.