Wednesday, August 20, 2014
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Richard K. Smith

Thanks so much. We were very pleased with Restorepro's work from beginning to end. Everything has been very straightforward. All of the workers were clean cut, courteous, and hard-working. They were very good about answering our questions and keeping us informed about scheduling. The quality of all of the work was very very good. And in the end we feel that we received good value for the money that was spent. Thanks so much!

Please feel free to give out my number as a reference for Restorepro.Keep up the great work.

Happy moments, PRAISE GOD
Difficult moments, SEEK GOD
Quiet moments, WORSHIP GOD
Painful moments, TRUST GOD
Every moment, THANK GOD


Richard K. Smith


Firelands Habitat for Humanity

February 16, 2010

319 Industrial Parkway
Sandusky, OH 44870

Dear Jon and Denando,

Thank you for sharing your expertise with our Construction Committee at our meeting on Feb 11th.

Habitat's mission is to provide safe, decent housing in partnership with God's people in need.  Indoor air quality is a major component of safe housing and we appreciate the time and energy you spent in your presentation to help us understand how to prevent mold.

You truly have a very talented and professional staff and it's been a pleasure working with your company.  Please accept these pins as a small token of our appreciation.

Blessings and gratitude,

Barbara Miller
Executive Director


Tony Pastore


Mr. John Fields
319 Industrial Parkway
Sandusky, OR 44860

Good morning Mr. Fields,

The reaction by your people to a serious amount of water damage at our home over the winter was remarkable! These are real "take charge" people whose efforts and their quick response helped minimize the damage done.

My wife and I were leaving for a three week vacation the morning after the water damage was discovered. We considered cancelling the trip, but after taking to Tyson Murray and receiving his assurances that he had the situation well under control, we decided to leave it up to Tyson and RestorePro. Thankfully for us this was a good choice.

Read more: Tony Pastore


Genevieve Okran

July 3,2006

Mr. Jon O. Fields
RestorePro, Inc.
309 Industrial Parkway
Sandusky, OR 44870

Dear Mr. Fields:

I had to write to tell you what a wonderful experience it was dealing with your company after my basement was flooded last week with three feet of water. From my fIrst contact with your company, every single employee I encountered was just outstanding. Jillian was so sweet, and I could hear the compassion in her voice as she collected the needed information from me over the phone. In the midst of this crisis, that was exactly what I needed to hear.

Read more: Genevieve Okran


Marian Hancy

"Dear Mr. Fields,

Recently, because of a tree meeting my house, I needed the services of your company which was recommended by my insurance provider, State Farm.  I want you to know that during a period of some stress from me, your employees - all of them - were absolutely sterling.

Each of them, was caring, thorough, concerned, tidy, efficient, prompt, trust worthy and professional." - Marian Hancy


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Company News

  • Continuing Education Notification Signups RestorePro's continuing education classes are ready and will begin being scheduled throughout the year.  If you are interested in being notified about upcoming dates, please signup for CE class notifications...
  • IICRC and RestorePro Announce WRT Certification The Institute of Inspection Cleaning and Restoration Certification (IICRC) and RestorePro announce the following certification: Water Restoration Technician (WRT) Donald Giles, WRT RestorePro remains...
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  • Beware: Health Effects of Water Damage Water damage events happen more often than the average person realizes.  There are very real health risks associated with water damage; risks that can be effectively minimized or substantially increased,...
  • Buy a New Toothbrush You receive a panicked call from a policyholder telling you that they have had a fire in their home… what should you tell them? Obviously, each of you has a procedure that you follow which includes making...
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