RestorePro, Inc. - Quality Questionnaire

RestorePro - Disaster Clean-Up and Restoration

Quality Questionnaire

First Name:

Last Name:

Address:

City:

State:

Zip

Phone:

Email:

Type of Work Performed

Carpet Cleaning
Water Damage Restoration
Fire Damage Restoration
Reconstruction
Mold Remediation
Clean-up from Animal Damage
Deodorization
Trauma/Crime Scene Clean-up
Duct Cleaning

Did the service people arrive on time?	Yes No

How was the professional, knowledgeable, and courteous manner of your project manager and service technicians?	Excellent Good Needs Improvment

How would you rate the craftsmanship of the job?	Excellent Good Needs Improvement

What was the level of care and respect with which our technicians treated your belongings?	Excellent Good Needs Improvement

How was the communication with the service personnel and office staff throughout the job?	Excellent Good Needs Improvement

How was our team’s interaction with your insurance company?	Excellent Good Needs Improvement

Overall, how would you rate the service you received?	Excellent Good Needs Improvement

May we contact you to discuss any concerns that you have identified?	Yes No

Would you use RestorePro again or refer RestorePro to your friends and family?	Yes No

May we use your name as a referral for future jobs?	Yes No

Additional Comments:
Thank you for your valuable opinion!